This policy explains what personal information I collect when you visit this website or get in touch, why I collect it, and how I look after it.
Who I am
This website is run by Bilal Köse, trading through Infinite Art Ltd, a company registered in England and Wales (company number 12860537). Registered office: 338a Regents Park Road, Office 3 and 4, Finchley Central, London, N3 2LN.
Infinite Art Ltd is the data controller for the information described here. If you have any questions about this policy or your data, please email hello@bilalkose.co.uk.
What information I collect
When you send an enquiry. If you use the booking form on this website, or a form linked to my adverts, I collect the details you choose to give me. This can include your name, email address, phone number, event type, event date, venue, number of guests and any message you write.
When you contact me directly. If you email, call or message me on WhatsApp, I will receive your contact details and anything you send me.
When you join the newsletter. I collect your email address.
When you browse this website. I use Google Analytics and Google Ads to understand how people find and use the site. These tools use cookies and similar technology to collect information such as the pages you visit, how you arrived at the site, the type of device and browser you use, and your approximate location. They also record when someone sends an enquiry or clicks to call or message me, so I can see which adverts are useful.
How I use your information
- To reply to your enquiry, check my availability and send you a quote.
- To plan and deliver your performance if you book.
- To send invoices and keep business and tax records.
- To send occasional news and upcoming performances, if you subscribed.
- To understand how the website and my adverts are performing, so I can improve them.
My legal basis
I use your information because you asked me to (to answer your enquiry or deliver a booking), because I need to meet legal obligations such as keeping tax records, because you gave your consent (for the newsletter), or because I have a legitimate interest in running and improving my business, as long as this does not override your rights.
Who I share it with
I do not sell your personal information. I only share it with trusted services that help me run the business, including:
- Netlify, which hosts this website and receives form submissions.
- Google, for Google Analytics, Google Ads and email.
- WhatsApp (Meta), if you choose to message me there.
- My accountant and payment providers, when needed for a booking.
Some of these providers may store data outside the UK. Where this happens, they use recognised safeguards to protect it.
How long I keep it
Enquiries that do not lead to a booking are kept for up to 2 years, so I can refer back if you get in touch again. Booking and invoice records are kept for 6 years, as required for tax purposes. You can unsubscribe from the newsletter at any time and your email will be removed.
Cookies
Google Analytics and Google Ads set cookies to measure visits and advert performance. You can block or delete cookies in your browser settings at any time. You can also use Google's own tools to opt out of Google Analytics and to manage personalised adverts in your Google account.
Your rights
Under UK data protection law you have the right to ask for a copy of your data, to have it corrected or deleted, to object to or restrict how it is used, and to withdraw consent at any time. To make a request, email hello@bilalkose.co.uk. I will reply within one month.
If you are unhappy with how your data has been handled, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
I may update this policy from time to time. The latest version will always be on this page.